Fig Thyme & Olive LLC
Effective / Last updated: July 13, 2026
Fig Thyme & Olive LLC, referred to in this Privacy Policy as "Fig Thyme & Olive," "we," "us," or "our," respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or interact with figthymeandolive.com, shop.figthymeandolive.com, and any related ordering pages, contact forms, customer portals, email communications, or online services operated by Fig Thyme & Olive. By using our websites or submitting information to us, you acknowledge the practices described in this Privacy Policy.
Information You Provide Directly: your name, email address, telephone number, billing address, delivery or pickup information, event address or venue information, order details, product selections, event date and guest count, messages and special requests, dietary preferences, food allergy or sensitivity information, newsletter and marketing preferences, reviews or testimonials, account login information when available, and any other information you include in a form, email, order, quote request, or customer-service communication.
Please avoid providing unnecessary medical or highly sensitive information. Dietary and allergy information should be limited to information reasonably necessary for us to evaluate and prepare your order.
Order and Transaction Information: products or services ordered, order value, payment status, delivery or pickup date, delivery instructions, discount or promotional information, refund/cancellation/order-adjustment information, and transaction identifiers provided by a payment processor. Payment card information may be processed by a third-party payment processor — we do not intend to store complete card numbers or security codes on our own systems.
Information Collected Automatically: IP address, browser type, device type, operating system, approximate location, pages viewed, links clicked, referring website, date/time of access, session duration, cookie identifiers, advertising or analytics identifiers, error logs and security information, and cookie-consent preferences — collected through cookies, pixels, log files, scripts, analytics services, and similar technologies.
We may use personal information to:
We do not use allergy or dietary information for advertising or unrelated marketing purposes.
Our websites may use cookies and similar technologies for essential website functionality, remembering preferences, shopping-cart functionality, account authentication, website analytics, security and fraud prevention, measuring marketing performance, personalizing website content, and advertising when enabled.
Some cookies are necessary for the website to function; others are optional. Where a cookie-preference tool is available, you may use it to manage nonessential cookies. You may also adjust cookie settings through your browser — disabling certain cookies may affect website functionality.
We may use website analytics providers to understand how visitors use our websites. These providers may collect device, browser, usage, and approximate-location information. We may also use advertising or social-media tools that measure visits, conversions, or marketing performance, which may use cookies or similar identifiers in accordance with their own privacy policies.
We do not sell personal information for money. However, certain analytics or advertising disclosures may be considered "sharing," "targeted advertising," or a "sale" under some state privacy laws.
Where required, you may request to opt out by using our cookie-preference controls, enabling a legally recognized browser opt-out signal, or contacting us using the information below.
Service Providers — website-hosting and website-builder/database providers, payment processors, email and newsletter providers, analytics providers, customer-relationship management providers, delivery/catering/logistics providers, cloud-storage providers, fraud-prevention and security providers, and bookkeeping/accounting/professional advisers. These providers may access information only as reasonably necessary to perform services for us.
Business and Delivery Partners — we may provide limited order, address, contact, dietary, or delivery information to individuals or companies assisting with preparation, fulfillment, transportation, or delivery.
Legal and Safety Disclosures — we may disclose information when we reasonably believe it is necessary to comply with a subpoena, court order, or legal obligation, respond to a government or law-enforcement request, investigate fraud or unlawful activity, enforce our agreements, protect our legal rights, or protect the safety of customers, employees, or the public.
Business Transfers — information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
You may receive promotional emails from us when you subscribe, request information, place an order where permitted by law, or otherwise consent. You can unsubscribe by clicking the unsubscribe link in an email, replying with an unsubscribe request, or contacting us directly.
Even after opting out of marketing, you may continue receiving transactional communications related to an order, payment, delivery, account, or customer-service matter.
We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain customer and transaction records, resolve disputes, prevent fraud, and meet tax, accounting, insurance, and legal obligations. Dietary and allergy information will be retained only as reasonably necessary for order fulfillment, recordkeeping, safety, dispute resolution, or legal compliance.
We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, payment system, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk. Please contact us immediately if you believe your account or information has been compromised.
Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of personal information; request a copy of certain information; opt out of targeted advertising or certain data sharing; withdraw consent where processing is based on consent; appeal a denied privacy request; and not receive discriminatory treatment for exercising a privacy right. These rights may be subject to exceptions.
To submit a request, contact us using the information below. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, but we may require proof of authorization.
Where required by applicable law, we will process legally recognized universal opt-out preference signals, such as Global Privacy Control, as a request to opt out of covered data sharing or targeted advertising. Traditional "Do Not Track" signals are not interpreted consistently across the internet, and our websites may not respond to every such signal.
Our websites and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. Orders should be placed by adults or with the involvement of a parent or legal guardian. Contact us if you believe a child has provided personal information without appropriate authorization.
Our websites may link to social-media platforms, payment providers, delivery services, or other third-party websites. We do not control and are not responsible for the privacy, security, availability, or content of third-party services. Review their policies before submitting information.
Our business is based in the United States. Information submitted through our websites may be processed and stored in the United States or other countries where our service providers operate.
We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised "Last updated" date. Material changes may also be communicated through additional notices when appropriate.